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According to The World Health Organization (WHO)  burnout is characterized by “feelings of energy depletion or exhaustion; increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job; and reduced professional efficacy.” 

In 2019 WHO for the first time put burnout on its International Classification of Diseases (ICD) list, which is a globabl benchmark for health diagnosis.

Burnout is often experienced in corporate environments, not only related to leadership positions, but individual contributors overloaded with tasks and projects by their managers. 

I’ve seen several cases and talked and coached multiple clients diagnosed with burnout. I’ve also struggled with it years ago and it took me a long time to recover.  Especially because I denied the fact I have a “problem” and refused to consult a professional.

You feel perpetually exhausted, annoyed, unaccomplished and unappreciated. Everything in you wants to quit your job. 

But Is That The Best Choice?

Ultimately only you can know what is right in your situation.  Whether you can salvage your current job or whether the mismatch between you and your current position is so great that you need to look for a new one you need to see clearly. There are only two factors you need to consider when you are feeling out of control and helpless in a position: is there something wrong with my environment? Or is there something wrong with me, my beliefs, my attitudes, my actions and thoughts? 

One of the models to explain and predict burnout is the Areas of Worklife model (drawn from research by Christina Maslach and Michael P. Leiter of the University of California at Berkeley and Acadia University, respectively) identifies six areas where you could experience imbalances that lead to burnout. 

As a business coach, I’ve seen that some individuals can make positive shifts in one or more of these areas. Some happily stay in their current position while others discover that the mismatch is still too great, and decide that it’s time to move on.  

Here are the six areas that can lead to burnout and how you can attempt to remedy each one.

Work Overload

When you have a workload that matches your capacity, you can effectively get your work done, have opportunities for rest and recovery, and find time for professional growth and development. When you chronically feel overloaded, these opportunities to restore balance don’t exist. To address the stress of your workload, assess how well you’re doing in these key areas: planning your workload, prioritizing your work, delegating tasks, saying no, and letting go of perfectionism. Those with imposter syndrome and individuals defining themself as maximalist will heavily struggle with saying no to any new task assigned to them. You aven’t been doing one or more of these things? Try to make progress in these time management skill areas and then see how you feel. For many individuals, especially those who have a bent toward people pleasing, some proactive effort on reducing their workload can significantly reduce feelings of burnout and provide space to rest.

Perceived Lack Of Control

Feeling like you lack autonomy, access to resources, and a say in decisions that impact your professional life can take a toll on your well-being. If you find yourself feeling out of control, step back and ask yourself.

“What exactly is causing me to feel this way?”

For instance, does your boss contact you at all hours of the day and night, and make you feel like you need to always be on call? Are the priorities within your workplace constantly shifting so you can never get ahead? Or do you simply not have enough predictability of resources to effectively perform your job?

Then ask yourself what you can do to shift this situation. Is it possible to discuss the issue with your boss to establish better boundaries and not respond to messages 24/7? Could you come to an agreement that certain priorities will remain constant? Or could you have more resources if you communicated about what you needed? Once you’ve considered these areas, you can then see what you can do to influence your environment versus what won’t change no matter what you say or do.

Reward

If the extrinsic and intrinsic rewards for your job don’t match the amount of effort and time you put into them, then you’re likely to feel like the investment is not worth the payoff.

In these instances, you want to look within and determine exactly what you would need to feel properly appreciated. For example, perhaps you need to ask for a raise or promotion. Maybe you need more positive feedback and a one-to-one with your boss. Or perhaps you need to take advantage of the rewards you’ve already accrued. Such as taking the comp time that you earned during a particularly busy time at the office. Experiment to see which rewards would make what you’re doing worth it to you and whether there is the opportunity to receive more of those rewards within your current work environment.

Community

Who do you work with or around? How supportive and trusting are those relationships? In many cases you can’t choose your colleagues and clients, but you can improve the dynamic. It could be as simple as taking the time to ask others how their day is going — and really listening. Or sending an email to someone to let them know you appreciated their presentation. Or choosing to communicate something difficult in a respectful, nonjudgmental way. Burnout can be contagious, so to elevate your individual engagement, you must shift the morale of the group. If you’ve found that once you’ve done all you can, others can’t improve or don’t want improved relationships, then you may want to consider a job change.

Fairness

Think about whether you believe that you receive fair and equitable treatment. For example, do you get acknowledged for your contributions or do other individuals get praised and your work goes unnoticed? Does someone else get regular deadline extensions or access to additional resources when you don’t?

If you feel that a lack of fairness exacerbates your burnout, start by speaking up. Sometimes individuals are unaware of their biases or won’t take action until you ask for what you want. You can request to be mentioned as a contributor, to give part of a presentation, or for additional time and resources.  And if you still find that the response seems inequitable. You can consider bringing that up in a polite way: “I noticed that the team got an additional week to work on their project that was originally due on the same date as ours. Can you help me understand why that’s not possible for our team as well?”

Values Mismatch

 If you highly value something that your company does not, your motivation to work hard and persevere can significantly drop. Ideals and motivations tend to be deeply ingrained in individuals and organizations. When you’re assessing this element of burnout, you need to think carefully about how important it is to you to match your values with those of the organization.

Also consider whether the leaders in your company have shifted their values. Look around you and ask yourself: How does my boss, my team, and my organization make decisions and invest resources? Do I feel good about those underlying motivations? Do they seem open to change? If you have strongly held values and those with influence in your organization differ from yours, you may need to look for a more congruent opportunity.

Burnout isn’t simply about being tired. It’s a multifaceted issue that requires a multifaceted solution. Before you quit, really think through what exactly is contributing to your burnout and attempt to make changes. If you find that despite your best efforts, little has changed, then see if it makes sense to stay or if it’s time to leave.

Don’t Be Afraid To Ask For Help

I invite you to talk about your fears and doubts regarding your performance in a free clarity call.

If you want raise several questions reading all above, here is a quick burnout test you can fill. I also recommend you to watch my video on Signs of Burnout.

Some phases of burnout are often mixed and each phase does not appear at everyone as described in the textbook. The results of the test are only informal and do not replace consultation with a specialist. It can easily happen that you will even have “hits” at every stages of burnout. If you have more than 4 hits, think about specific sentences because you may be involved in the burnout syndrome.

 

Notice: if you are identifying strong symptoms of burnout, please consult a professional medical assistance. Consciousness of this problem is only the first step to heal the problem, but need professional consultation of a specialist. Coaching might be able to help you to recognise and raise awareness, but does not cure burnout